The Hairdryer, the Hotel, and the Bad-Hair Day
4 min readMay 17, 2021
An Excerpt from the New Book Manage to Engage. How Great Managers Create Remarkable Results. Published by Wiley March 2021
With the amount of travel I do (or did — pre COVID!), I’ve learned a lot about bad-hair days. And it’s the hairdryer and the decisions designers make (or don’t) that, from…